Customer Reviews
See what our customers think!
What Our Customers Say — Real Reviews from Real Households Across Victoria
Reading house cleaning reviews in Melbourne before booking a service is exactly the right instinct — and here’s what our customers across Victoria have to say.
At United Home Services, our reputation is built on the households who trust us to come back. We don’t rely on a single visit to make an impression — we rely on showing up consistently, working thoroughly, and treating every home with the same care we’d expect in our own.
Our cleaning services are delivered by local franchise operators — people who live and work in your suburb, who understand the particular demands of your area’s homes, and who have invested in their own business because they take it seriously. The reviews below reflect their work and the United Home Services standard they operate to.
What our customers say
We have collected feedback from customers across our Victorian service areas. Here is a selection of what they have shared:
★★★★★
“My house is always gleaming when the cleaners have finished. Attention to detail and always a willingness to pay attention to a request. It’s a pleasure to come home to a house that is spotless. Highly recommend.”
— Michael, Box Hill
★★★★★
“The best cleaning service I have had
I would recommend them to anyone”
— Jaqui, Cranbourne East
★★★★★
“Service and response time was incredible. Was helpful in delivering what I needed in a timely manner and obviously cleaned the house well! Would recommend”
— David, Lalor
★★★★★
“Janet did an absolutely amazing job cleaning up my dad’s place, would definitely recommend her and united home services to friends/ family. There was a significant amount of nicotine staining on the walls & ceiling that needed to be cleaned and the attention to detail fixing this was next level. Thank you!!”
— Sarah, Drouin
★★★★★
“We switched to United Home Services after a bad experience with a platform-based service that sent a different person every time. Otto and Laura in Moonee Ponds have been coming for six months now. The consistency is the whole point — they know the house, they know what matters to us, and the result is always right.”
— Tom & Carolyn W., Moonee Ponds
★★★★★
“Renae in Pakenham does a brilliant job. Four kids and a dog — our house is a challenge and she handles it without complaint and with great results. The fact that she’s local and personally invested in her franchise means she actually cares about the outcome. Highly recommend United Home Services.”
— Amanda H., Pakenham
Why our customers stay
Most of our customers don’t leave after one clean — they book regular schedules and stay for years. The reason is consistent: a dedicated local operator who knows their home. Not a rotating roster, not a platform dispatching whoever is available, but the same person, reliably, doing the same thorough job.
Leave a review
If you’re a current United Home Services customer and would like to share your experience, we’d love to hear from you. You can leave a review directly on our Google Business Profile — it takes less than two minutes and helps other households make an informed decision about who they invite into their home.
To book a clean or request a quote, call 1800 222 899 or use the button below.